As part of the Austroads guide to Traffic Management, the Austroads Guide to Traffic Management has 13 parts and provides comprehensive traffic management guidance for practitioners involved in traffic engineering, road design and road safety.
13 May 2026
Applied for an RSA certificate with Short Courses Australia because they offered many available dates and a CBD location, which seemed convenient.Unfortunately, the entire process became extremely stressful and disorganised. I booked and paid for my course, completed all required online modules beforehand, and rearranged all my plans for the next day because the RSA course runs for over 6 hours ? only to receive a cancellation email the day before. I then called to reschedule and specifically explained that I urgently needed the certificate and could not risk another cancellation. I was rebooked into an afternoon course, changed all my plans again, and that course was cancelled as well ? this time on the same day. I had no choice but to rebook once more for the following day and hope it would actually proceed. Thankfully, that class finally went ahead and the trainer was great. However, the issues continued afterwards. I was told my RSA certificate would be issued within a maximum of 5 business days, but I ended up having to chase them repeatedly by phone because I could not move forward with the mandatory sexual harassment module without my certificate details. Emails were never answered. Calling was the only way to get any response, and even then it often took multiple attempts to get through. After finally receiving confirmation of completion, I still could not access the Liquor Control Victoria portal because my date of birth had apparently been entered incorrectly by the provider. Again, no response to emails and I had to call yet again to get it resolved. At that point, it was honestly the last straw. The actual trainer was professional and helpful, but the administration, communication, repeated cancellations, and delays made the entire process far more stressful than it needed to be. I genuinely wish I had chosen a different and more reliable RSA provider!![]()
Kristy Slivo?ová
13 April 2026
Very disappointing experience with SCA! Avoid! Booked the RSA course for a Sunday morning in Melbourne CBD and when I, along with two others doing the course, arrived on time at 09:30 (as stated in the email) the doors were locked. I tried contacting them but was not able to reach them and therefore not able to do the course. After speaking with customer service two times I'm still not sure know why the course did not happen. I was told that the course actually started at 12 which I got the impression customer service just made up on the spot. If it is true then I have no idea how I or the two others booked on to the course were supposed to know this as nowhere did it mention this!![]()
Anthony Griffiths
28 February 2026
I completed my Food Safety Supervisor training with Dean today, and I couldn?t recommend him more highly. He was incredibly knowledgeable, clear, and engaging throughout the entire session. What really stood out was his ability to explain complex information in a way that was easy to understand for everyone in the room. We all came from different backgrounds and levels of experience, but Dean made sure no one felt left behind. He encouraged questions, created an inclusive atmosphere, and kept the day interactive and enjoyable. On top of that, he has a great sense of humour which made what could have been a very long and heavy day feel fun and relaxed.![]()
Bee
14 February 2026
I recently completed my White Card training with Catherine and was thoroughly impressed. She was knowledgeable, engaging, and made the course both informative and genuinely enjoyable. Her clear explanations and interactive style kept everyone involved while reinforcing key safety principles. Catherine is a real credit to SCA!![]()
sarah collier
15 December 2025
I attended the Food Safety Supervisor course today, and it was a great experience. The course was delivered by an instructor named Bill, who was humorous and explained everything in a clear and easy to understand way. Even though it was a full day course, the time passed quickly and the content was both engaging and very informative. Thanks to Bill ?![]()
Inseon Lee
21 November 2025
Teacher Graham provided super super nice learning experience in my RSA class. Well allocated teaching duration and breaks. The most cost-effective courses in City. They also offer other courses at relatively lower prices, which is super nice to students and WHV holders. 5 stars!!![]()
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As part of the Austroads guide to Traffic Management, the Austroads Guide to Traffic Management has 13 parts and provides comprehensive traffic management guidance for practitioners involved in traffic engineering, road design and road safety.
Have you completed a New Entrant Liquor Licensing or Responsible Service of Alcohol (RSA) course with Short Courses Australia in the past?
It is good practice for food businesses to ensure that before anyone is allowed to start work as a food handler, they should at least receive oral or written instruction about the essentials of food hygiene.
Completing an approved Responsible Service of Alcohol (RSA) program gives participants the skills and knowledge to contribute to a safe and enjoyable environment in licensed premises.
Heat stroke is an uncommon but life threatening complication of grossly elevated body temperature with exercise in heat stressed settings. Whilst heat stroke risk can be minimised by the use of predictive tools (e.g. Sports Medicine Australia's UV Illness and Heat Guide), the risk cannot be fully eliminated.
On 5 June 2018, the Victorian Parliament passed the Liquor and Gambling Legislation Amendment Act 2018 (the LGLA Act). The LGLA Act amends the Liquor Control Reform Act 1998 (LCR Act) which will mean a number of changes for liquor licensees.
To work in the liquor and gaming industry in NSW, you need to undertake training. NSW has a tiered industry training framework which ensures that you are able to complete the relevant training when your role requires it.