RCG Course Sydney

Liquor & Gaming NSW approved course in Responsible Conduct of Gaming (RCG), delivered at our Sydney Training Centre. Cost: $135.00 (covers the NSW Comptency Card)  Duration: 7 Hours.   

Important information Have you completed a RSA or RCG in the last 5 Years under Liquor & Gaming NSW (Click here)


  View Course Availability

RCG COURSE SYDNEY

It is a NSW Government condition of employment within an establishment that provides Gambling Services in NSW, to have completed a Liquor & Gaming NSW approved RCG Course.

Short Courses Australia is approved by Liquor & Gaming NSW to deliver the RCG Course in NSW. 

A Responsible Gambling Officer (RGO) may also be required to complete an Advanced RCG Course.

RCG COURSE SYDNEY | SESSION CONTENT

The RCG Course provides you with the nationally recognised unit of competence: SITHGAM022 Provide responsible gambling

Responsible gambling services must be provided wherever gambling activities are undertaken. In the hospitality industry, the gambling environment is usually referred to as the gaming area and is provided in a range of venues, such as hotels, motels, clubs, pubs and casinos.

Responsible provision of gambling services is an essential underpinning skill for all hospitality personnel involved in the sale and service of gambling activities in licensed premises, including the licensee, gaming supervisors and gaming managers when involved in operational gambling activities.

The RCG Course will cover the following range of topics:

  • Counselling Techniques;
  • Procedures in relation to barring of customers;
  • Social Impacts;
  • Problem Gamblers;
  • State & Territory Legislation;
  • Formal Procedures.

 

RCG COURSE SYDNEY | RCG Competency Card

On succesful completion of the course students are issued with a statement of attainment in the unit of competence SITHGAM022 Provide Responsible Gambling Services

Certificates are emailed to students however a hard copy is available for additional fee.

Student will also be provided with a Temporary / Interim RCG Certificate issued by Liquor & Gaming NSW. This can be used to commence work and is valid for 90 days. After 90 days, an RCG competency card must be presented to work in any licenced premise.

To obtain the RCG Competency Card, the interim RCG Certificate is to be taken to a Registered Services NSW office to apply.

 

RCG COURSE SYDNEY TRAINING DELIVERY OPTIONS

Participants in RSA Course can select one of two training options:

  1. Select Book Now to attend a face to face session at our training centre at Level 3/330 Wattle St, Ultimo NSW 2007, or;
  2. Select Book Now to attend a virtual session from your home via live teleconferencing, with ZOOM (to download zoom to your device click here).

ZOOM STUDENT SUPPORT

If you have chosen ZOOM we will send you an invitation to your email address provided at enrolment into the L&G NSW Responsible Serving of Alcohol (RSA) course.

We are available prior to your RSA Course session to explain the learning and assessment process, including instructions on how to join the live teleconferencing session either by Phone: 1300 747 430 or via EMAIL.

RCG Course ZOOM participants must have access to audio, video and chat via ZOOM to be able to complete this online session.

 

BOOK NOW | RCG COURSE SYDNEY

The cost of the course is $135.00 per person (covers the $100 NSW Comptency Card), including national unit of competence certificate and temporary / interim RCG Certificate. Click Here for Onsite Course delivery at your workplace. 


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Monday
16 December 2024
09:00 AM - 04:00 PM
$135.00

Tuesday
17 December 2024
09:00 AM - 04:00 PM
$135.00

Monday
06 January 2025
09:00 AM - 04:00 PM
$135.00

Friday
10 January 2025
09:00 AM - 04:00 PM
$135.00

Monday
13 January 2025
09:00 AM - 04:00 PM
$135.00

Wednesday
15 January 2025
09:00 AM - 04:00 PM
$135.00

Monday
20 January 2025
09:00 AM - 04:00 PM
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24 January 2025
09:00 AM - 04:00 PM
$135.00

Monday
03 February 2025
09:00 AM - 04:00 PM
$135.00

Friday
07 February 2025
09:00 AM - 04:00 PM
$135.00

Monday
10 February 2025
09:00 AM - 04:00 PM
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Customer Reviews

  • Responsible Service of Gaming training Course (RSG) Sydney | review from Sabrina Matilla

    07 December 2024

      "Best places to do the rsa course."

    -  Sabrina Matilla

  •  | review from ???????

    05 December 2024

      "Great education"

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  •  | review from Sehoon J

    05 December 2024

      "Concise and informative. Robin is a great instructor and took great care of everyone. I would highly recommend it."

    -  Sehoon J

  • Responsible Service of Gaming training Course (RSG) Sydney | review from Sanam Lama

    29 November 2024

      "I felt very amazing as the trainers was too friendly."

    -  Sanam Lama

  •  | review from Mehdi Daniel

    26 November 2024

      "Thank you Robin now you can call me batman ?"

    -  Mehdi Daniel

  •  | review from maharshi jani

    26 November 2024

      "Good to get trained from teacher Robin. Thanks"

    -  maharshi jani

  •  | review from Mai Thy Truong

    14 November 2024

      "I just completed my RSA course today with instructor Robin. The course was overall pretty easy to understand and quite fast. Our instructor always ensure everyone is on the right track as well as assist any non-English speaker in the class. We had a 45 minutes break in between 2 sections."

    -  Mai Thy Truong

  •  | review from Fendy Fendy

    11 November 2024

      "Just did FSS course here. Jordan Gross the trainer is very knowledgeable and professional at guiding the course."

    -  Fendy Fendy

  • Responsible Service of Gaming training Course (RSG) Sydney | review from nrishya mhrjn

    09 November 2024

      "The training provided was very helpful and interesting. It was flexible and based on reality."

    -  nrishya mhrjn

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Advanced RCG Course

The NSW Government require gaming venues with more than 20 gaming machines, roster a Responsible Gambling Officer(RGO) who holds an Advanced RCG certificate.

To learn more or to enrol CLICK HERE

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Important information Have you completed a RSA or RCG in the last 5 Years under Liquor & Gaming NSW