Short Courses Australia
Registered Training Organisation ID: 41261

Melbourne Training Centre
Level 1, 350 Collins Street
Melbourne, VIC 3000

Port Melbourne Training Centre
8 Anderson Street
Port Melbourne VIC 3207

Sydney Training Centre
Level 3, 330 Wattle Street
Ultimo NSW 2007

Parramatta Training Centre
Level 3, Suite 7/410 Church Street
Parramatta NSW 2150

Short Courses Australia
  • Short Courses
      • Melbourne
      • Sydney
      • Parramatta
      • Brisbane

      Melbourne, Victoria Campuses

      Hospitality Training
      • Responsible Service of Alcohol (RSA) - LCV Certificate
      • New Entrant Liquor License Training
      • Food Safety Handler (FSH)
      • Food Safety Supervisor (FSS)
      • Food Safety Auditor Course
      • Barista Coffee Course
      • Prepare & serve non alcoholic beverages (Full unit)
      • Waiter Training
      • Provide Service to Customers (Full Unit)
      First Aid Trainig
      • First Aid Course
      • Cardiopulmonary Resuscitation (CPR)
      • Provide Basic Emergency Life Support
      • First Aid in an Education and Care Setting
      Construction
      • White Card - WorkSafe Victoria
      • Elevated Work Platform - EWP
      • Licence to Operate a Forklift Truck
      • Safely work in Confined Spaces
      • Asbestos Awareness Training Course
      • Remove Non-Friable Asbestos (Class B) Course
      • Work Safely With Heights Course
      Road & Rail Industry
      • Category 1 - combined TC1 & TM1 Traffic controller for Low Volume Roads
      • Category 2 - combined TC2 & TM2 Traffic Management for High Volume Roads
      • UTM - Utilities Temporary Traffic Management
      • TTM - Temporary Traffic Management (Short Term Low Impact)
      • Control traffic with stop slow bat
      • Implement Traffic Management Plan
      Property Inspection
      • Swimming Pool Barrier Safety Inspection Course
      • Pest Inspection Course
      • Pre Purchase Building Inspection Course
      • Pest Management Course
      Small Business
      • Develop web presence using social media
      • Undertake basic market research and promotion for a small business product or service

      Sydney, NSW Campus

      Liquor Licensing
      • Responsible Service of Alcohol (RSA) - Liquor & Gaming NSW Certificate
      • Liquor Licensees Training Course - LT & ALT
      Responsible Gaming
      • Responsible Conduct of Gambling (RCG)
      • ARCG - Advanced Gambling Supervisor
      • RGBO - Responsible Gambling Board Oversight
        Food Safety
      • Food Safety Handler (FSH)
      • Food Safety Supervisor (FSS)
      • Food Safety Auditor Course
        Hospitality Skills
        • Barista Coffee Course
        • Waiter Training
      First Aid Trainig
      • First Aid Course
      • Cardiopulmonary Resuscitation (CPR)
      • Provide Basic Emergency Life Support
      • First Aid in an Education and Care Setting
      Construction
      • Work Safely in the Construction Industry
      Property Inspection
      • Pest Inspection Course
      • Pre Purchase Building Inspection Course
      • Pest Management Course

      Parramatta, NSW Campus

      Liquor Licensing
      • Responsible Service of Alcohol (RSA) - Liquor & Gaming NSW Certificate
      • Liquor Licensees Training Course - LT & ALT
      Responsible Gaming
      • Responsible Conduct of Gambling (RCG)
      • ARCG - Advanced Gambling Supervisor
      • RGBO - Responsible Gambling Board Oversight
      Hospitality Skills
      • Food Safety Handler (FSH)
      • Food Safety Supervisor (FSS)
      • Food Safety Auditor Course
      Responsible Gaming
      • Barista Coffee Course
      • Waiter Training
      First Aid Trainig
      • First Aid Course
      • Cardiopulmonary Resuscitation (CPR)
      • Provide Basic Emergency Life Support
      • First Aid in an Education and Care Setting
      Construction
      • Work Safely in the Construction Industry

      Brisbane, QLD Campus

      Hospitality Training
      • Responsible Service of Alcohol (RSA)
      Property Inspection
      • Pest Inspection Course
      • Pre Purchase Building Inspection Course
      • Pest Management Course
  • Job Camp
    • Victoria
      • Secondary School
      • University & Tafe
      • Shire & Council
    • New South Wales
      • Secondary School
      • University & Tafe
      • Shire & Council
    • Queensland
      • Secondary School
      • University & Tafe
      • Shire & Council
  • VET DSS
    • Victoria
      • VM 90 Nominal Hours
        • VM Hospitality
        • VM Cookery
        • VM Business
        • VM Construction
      • Certificate II Programs
        • Certificate II in Hospitality Program
        • Certificate II in Workplace Skills
        • Certificate II in Civil Construction
    • New South Wales
      • Build a JOB CAMP
    • Queensland
      • Certificate II Programs
        • Certificate II in Hospitality Program
        • Certificate II in Workplace Skills
        • Certificate II in Civil Construction
      • Build a Block Credit (JOB CAMP)
  • Industry Training
    • Victoria
      • Onsite Training
    • New South Wales
      • Compliance
      • Onsite Training
      • Staff Procurement
    • Queensland
      • Onsite Training
  • Onsite Courses
  • About Us
    • About Us
    • Contact Us
    • Our Staff
    • Privacy Policy
    • News
    • FAQ
    • Student Handbook
    • Student Support
    • ASQA Audit Report
    • Trainer Portal
  • Email us
  • 1300 74 74 30

RSA Course Parramatta

Short Courses Australia is accredited with Liquor & Gaming NSW to deliver Classroom or Virtual Classroom nationally accredited Responsible Service of Alcohol (RSA) courses across Parramatta and regional New South Wales

  • Cost: $160.00
  • Duration: 7 Hours
  • Delivery: Face to face / Online virtual classroom
  • National Unit: SITHFAB021
  View Course Availability
Important information Have you completed a RSA or RCG in the last 5 Years under Liquor & Gaming NSW (Click here)
  View Course Availability

RSA Course Parramatta

  • Cost: $160.00
  • Duration: 7 Hours
  • Delivery: Face to face / Online virtual classroom
  • National Unit: SITHFAB021

Short Courses Australia provide daily training courses in SITHFAB021 Responsible Service of Alcohol (RSA) at our Sydney and Parramatta training centres and across regional New South Wales.

RSA Courses are delivered face to face in a classroom setting or via virtual classroom using ZOOM.

Short Courses Australia is accredited by the director of Liquor & Gaming NSW and all competent students will receive an L&G interim certificate and competency card.

The 7-hour course duration (One day) provides participants with a detailed understanding of their role in providing responsible service of alcohol within a licensed venue throughout NSW:

  • legal requirements of the sale and service of alcohol.
  • harm minimisation and duty of care,
  • anticipating problems and managing patrons,
  • assess and monitor the levels of intoxication of patrons,
  • advise patrons on standard drinks and the effects of alcohol.
  • the question of who is responsible for RSA.
  • facts about alcohol.
  • improving the atmosphere of your workplace.
  • handling difficult customers.

This (7) seven-hour course incorporates, the knowledge requirements, under state and territory liquor licensing law, for employees engaged in the sale, service or supply of alcohol, this includes.

  • Waitpersons
  • Bartenders
  • Bottle shop attendants
  • Alcohol delivery drivers
  • Food and beverage attendants
  • Security staff
  • Hospitality management
  • Licensee's
  • And any other applicable positions within the industry

Successful Students can use this nationally accredited course as credit for further vocational education.

Once enrolled you will receive the NSW L&G (Approved) Course Learner Guide.

Completion

Upon successful completion of this (one day) Responsible Service of Alcohol (RSA) course, you will receive a certificate with the national unit of competence as well as an interim certificate (not a competency card) that allows you to work for the first 90 days in a licenced venue throughout NSW.

You can gain further information on how to then acquire your New South Wales Competency Card, by providing your interim certificate to a service NSW centre, More information: Liquor & Gaming Competency Card.

NSW Competency Card Renewals

Your NSW competency card expires after five years. Your expiry date is displayed on your card. For more detailed information visit FAQs for the Liquor & Gaming Industries.

National Unit

*Students can use the statement of attainment SITHFAB021 Responsible Service of Alcohol in VIC, ACT, QLD, SA, NT, and Western Australia.

If you are to use this certificate outside of NSW in some cases, after completion of this unit, state and territory liquor authorities require candidates to complete a bridging course to address these specific differences.

Pre-Requisites: Non-applicable

Entry Requirements: Minimum vocational age

Credit Transfer or Recognition of prior learning, view our Student Handbook for more information.

Cost: Includes all course materials, including assessments and digital certificates*.

* Paper based certificates incur further costs view our Student Handbook for more information.

Proof Of Indentity

Participants are required to bring proof of identification documents, such as a passport or driver's licence on the day of training.

RSA Course Parramatta Training Delivery Options

Participants in RSA Course can select one of two training options:

  1. Select Book Now to attend a face to face session at our training centre at Level 3/330 Wattle St, Ultimo NSW 2007,or Level 3, 410 Church St, Parramatta NSW 2150 or;
  2. Select Book Now to attend a virtual classroom session from your home via live teleconferencing, with ZOOM (to download zoom to your device click here).

Zoom Student Support

If you have chosen Virtual Classroom ZOOM we will send you an invitation to your email address provided at enrolment into the L&G NSW Responsible Serving of Alcohol (RSA) course.

We are available prior to your RSA Course session to explain the learning and assessment process, including instructions on how to join the live teleconferencing session either by email or Phone: 1300 747 430

RSA Course ZOOM participants must have access to audio, video and chat via ZOOM to be able to complete this online session. If you require further information, please click here.

Book Now

Enrol in an RSA course (Sydney or Parramatta and regional New South Wales) right now, or Click Here for Onsite Course delivery at your school or workplace.



  Online      Online evening      Face to face      Face to face evening      Face to face Weekends
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Saturday, 12 July 2025
10:00 AM - 05:00 PM
Suite 100 Level 5 330 Wattle Street NSW 2007
(Face to Face - Weekend)

$160.00

Book Now

Monday, 14 July 2025
09:00 AM - 04:00 PM
Level 3 - Suite 7 410 Church Street - Ross Street Entrance (side access on Ross Street) NSW 2150
(Face to Face)

$150.00

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Monday, 14 July 2025
04:30 PM - 11:30 PM
Suite 100 Level 5 330 Wattle Street NSW 2007
(Face to Face Evening)

$160.00

Book Now

Tuesday, 15 July 2025
09:00 AM - 04:00 PM
Zoom Virtual Classroom NSW 2000
(Online)

$150.00

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Tuesday, 15 July 2025
04:30 PM - 11:30 PM
Suite 100 Level 5 330 Wattle Street NSW 2007
(Face to Face Evening)

$160.00

Book Now

Wednesday, 16 July 2025
09:00 AM - 04:00 PM
Suite 100 Level 5 330 Wattle Street NSW 2007
(Face to Face)

$160.00

Book Now

Wednesday, 16 July 2025
04:30 PM - 11:30 PM
Suite 100 Level 5 330 Wattle Street NSW 2007
(Face to Face Evening)

$160.00

Book Now

Thursday, 17 July 2025
09:00 AM - 04:00 PM
Suite 100 Level 5 330 Wattle Street NSW 2007
(Face to Face)

$160.00

Book Now

Thursday, 17 July 2025
09:00 AM - 04:00 PM
Zoom Virtual Classroom NSW 2000
(Online)

$160.00

Book Now

Friday, 18 July 2025
09:00 AM - 04:00 PM
Level 3 - Suite 7 410 Church Street - Ross Street Entrance (side access on Ross Street) NSW 2150
(Face to Face)

$150.00

Book Now

Saturday, 19 July 2025
10:00 AM - 05:00 PM
Suite 100 Level 5 330 Wattle Street NSW 2007
(Face to Face - Weekend)

$160.00

Book Now

Monday, 21 July 2025
09:00 AM - 04:00 PM
Level 3 - Suite 7 410 Church Street - Ross Street Entrance (side access on Ross Street) NSW 2150
(Face to Face)

$150.00

Book Now

Monday, 21 July 2025
04:30 PM - 11:30 PM
Suite 100 Level 5 330 Wattle Street NSW 2007
(Face to Face Evening)

$160.00

Book Now

Tuesday, 22 July 2025
09:00 AM - 04:00 PM
Zoom Virtual Classroom NSW 2000
(Online)

$150.00

Book Now

Wednesday, 23 July 2025
09:00 AM - 04:00 PM
Suite 100 Level 5 330 Wattle Street NSW 2007
(Face to Face)

$160.00

Book Now

Wednesday, 23 July 2025
09:00 AM - 04:00 PM
Level 3 - Suite 7 410 Church Street - Ross Street Entrance (side access on Ross Street) NSW 2150
(Face to Face)

$150.00

Book Now

Wednesday, 23 July 2025
04:30 PM - 11:30 PM
Suite 100 Level 5 330 Wattle Street NSW 2007
(Face to Face Evening)

$160.00

Book Now

Thursday, 24 July 2025
09:00 AM - 04:00 PM
Suite 100 Level 5 330 Wattle Street NSW 2007
(Face to Face)

$160.00

Book Now

Thursday, 24 July 2025
09:00 AM - 04:00 PM
Zoom Virtual Classroom NSW 2000
(Online)

$160.00

Book Now

Friday, 25 July 2025
09:00 AM - 04:00 PM
Suite 100 Level 5 330 Wattle Street NSW 2007
(Face to Face)

$160.00

Book Now

Friday, 25 July 2025
09:00 AM - 04:00 PM
Level 3 - Suite 7 410 Church Street - Ross Street Entrance (side access on Ross Street) NSW 2150
(Face to Face)

$150.00

Book Now

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OR CALL US ON 1300 74 74 30

  Student Support   Read Student handbook

Our Training Team

Lead Educator | Donald Conn
Donald Conn
Lead Educator

donaldconn@shortcoursesau.edu.au

Trainer | Jonathon Ainscough

Jonathon Ainscough

General Manager

jonathon@shortcoursesau.edu.au

Ben Hayes

Ben Hayes

Trainer

info@shortcoursesau.edu.au

Trainer | Rachel Smith-Mursalo

Rachel Smith-Mursalo

Trainer

info@shortcoursesau.edu.au

Trainer | Daniel

Daniel

Trainer

info@shortcoursesau.edu.au

Trainer | Mark

Mark

Trainer

info@shortcoursesau.edu.au

Trainer | Shawn Healy

Shawn Healy

Trainer

info@shortcoursesau.edu.au

Trainer | David Sherwin

David Sherwin

Trainer

info@shortcoursesau.edu.au

Trainer | Scott Merrick

Scott Merrick

Trainer

info@shortcoursesau.edu.au

Trainer | Graham Jopling

Graham Jopling

Trainer

info@shortcoursesau.edu.au

Customer Reviews

01 July 2025

Pretty good and the instructor was chill, I got a hsp mid way through.

Oliver Stitt


Google Reviews
01 July 2025

great work good service

Xavier Kenniff


Google Reviews
15 June 2025

I would like to pay again

Ive Campos


Google Reviews
15 May 2025

I had an exceptional experience here doing my RSA course. Unfortunately forgot the trainers? name but he was fantastic and made an effort to include everyone on the day. The course was straightforward and entertaining and would highly recommend to anyone looking to get their RSA.

Maddie Peck


Google Reviews
24 April 2025

Mr. Jordan, your pronunciation is very clear and easy for me to understand. I will do my best to do my job well. Please come to our Japanese restaurant. ??????

????


Google Reviews
24 April 2025

Awesome tailored barista course for our youth centre. Not only was Jordan amazing with the young people but also structured a program according to the young people's needs and capacity.

Olivia Bryant


Google Reviews
06 April 2025

(Translated by Google) It's fun and good, I recommend it (Original) ???? ??? ?????

k w (wonni)


Google Reviews
05 April 2025

Great experience! The instructor was very nice and helpful as well as clear in what we needed to know.

olivia thai


Google Reviews
05 April 2025

Jordan was a really good teacher, taught us everything there was to know and still kept it interesting and fun

Ethan Van Poppel


Google Reviews
31 March 2025

The RSA Course is very informative and the instructor, Jordan, is really friendly and engaging. I highly recommend SCA for anyone trying to obtain their RSA certificate.

random hooman


Google Reviews
31 March 2025

Jordan did my course though my university! Learnt alot

Olivia Castanheira


Google Reviews
31 March 2025

Our instructor, Jordan, was a great and incredibly skilled. He effectively taught the information succinctly and concisely. Highly recommend?

Nicole Cabale


Google Reviews
31 March 2025

? Informative

Steven Xie


Google Reviews
31 March 2025


Cherin Pho


Google Reviews
28 March 2025

Good experience. Learned a lot !

Johanna Gensse


Google Reviews
25 March 2025

??Shawn Healy is an amazing teacher?? Yesterday I took this course and this experience was amazing. I heard that the teacher of RSA have no energy and they don?t do their best. However, my teacher was awesome. His lecture was so accurate and easy to understand even for me (I?m not good at English) . Shawn is the best teacher. I really enjoyed this class. I appreciate you so much. ??????

?????


Google Reviews
24 March 2025


Mayko


Google Reviews
24 March 2025

Had a great time, teacher was very professional. I?ve learn very fast. Short courses Australia are the best.

Tom Jegou


Google Reviews
21 February 2025


vishal kumar


Google Reviews
08 January 2025

Rsa course was very good, informative and interesting. Takes a while but important

akane hagino


Google Reviews
08 January 2025

Short Courses RSA was smooth and fun, definitely recommend to others wanting to get the RSA

Ben Yang


Google Reviews
07 December 2024

Best places to do the rsa course.

Sabrina Matilla


Google Reviews
05 December 2024

Great education

???????


Google Reviews
05 December 2024

Concise and informative. Robin is a great instructor and took great care of everyone. I would highly recommend it.

Sehoon J


Google Reviews
29 November 2024

I felt very amazing as the trainers was too friendly.

Sanam Lama


Google Reviews
26 November 2024

Thank you Robin now you can call me batman ?

Mehdi Daniel


Google Reviews
14 November 2024

I just completed my RSA course today with instructor Robin. The course was overall pretty easy to understand and quite fast. Our instructor always ensure everyone is on the right track as well as assist any non-English speaker in the class. We had a 45 minutes break in between 2 sections.

Mai Thy Truong


Google Reviews
09 November 2024

The training provided was very helpful and interesting. It was flexible and based on reality.

nrishya mhrjn


Google Reviews
21 October 2024


Javier Fernández Suárez


Google Reviews
18 October 2024

Best training provided with full knowledge as well as required skills

Shah Vishruti


Google Reviews
20 September 2024

(Translated by Google) Thank you Jordan for your professionalism and your kindness towards us foreigners who are learning English! Great atmosphere, break to eat and drink, the training went very well. Thanks again! (Original) Merci Jordan pour ton professionnalisme et ta bienveillance envers nous étranger qui apprenons l?anglais ! Super ambiance, pause pour manger et boire, la formation passe trčs bien. Merci encore !

Pablo


Google Reviews
14 September 2024

It is a very well taught course and instructor explained and cleared all our doubts

Ajay rahavendar


Google Reviews
07 September 2024

The tutor was super friendly and was very easy to stay focused. The tutor was very knowledgeable on the subject with lots of own experience. Great course.

sydney fisher


Google Reviews
07 September 2024

Just finished my RSA course with Short Courses Australia, it was great, went by really fast and was made very easy to understand

geronimo petrel


Google Reviews
07 September 2024


Jalianto Chandra


Google Reviews
06 September 2024

Just completed my RCG & RSA. Highly recommend, easy to understand & the teachers are very friendly

violet klein


Google Reviews
04 September 2024

(Translated by Google) Good place to take your courses, the teacher was funny and friendly (Original) Buen lugar para hacer tus cursos, el profesor fue gracioso y simpático

Fiorella Armenta Cuello


Google Reviews
04 September 2024

It was a chill course

Reqtion Q - 8


Google Reviews
04 September 2024

Good, simple, easy and cheaper compared to other places. Jordan(Instructor) was very chill and made the class enjoyable.

Tasmey L


Google Reviews
04 September 2024

Good and cheap place

Nirjal Ghimire


Google Reviews
04 September 2024

Good and cheap place.

Nirjal Ghimire


Google Reviews
27 August 2024

Recently did my RSA course with these guys, I highly recommend! Very easy to navigate and lots of options for classes. 5/5 experience all around.

Aimee M.M


Google Reviews
21 August 2024

Completed RSA course at Ultimo location recently. Overall, course & content were very well delivered - with a concise & relevant information package. Our trainer, Jordan, was very thorough, clear in delivery & ensured we were well prepared for the assessment. I was also impressed how he assisted & ensured participants of non English speaking backgrounds were well catered for & supported. Jordan was a great trainer & got key points across very clearly, with his deep experience & knowledge of the industry invaluable. Highly recommend this course.

Simon


Google Reviews
14 August 2024

Really good experience

James Blair


Google Reviews
14 August 2024

Really great experirnce,loved it very informative

Gagan Malhotra


Google Reviews

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Global Institute of Marketing Pty Ltd, trading as Short Courses Australia
ABN: 65 605 690 971
RTO ID: 41261

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Training Centre Locations

 Melbourne CBD Training Centre
Level 1, 350 Collins Street, Melbourne, VIC 3000

 Sydney Training Centre
Level 3, 330 Wattle Street, Ultimo NSW 2007

 Port Melbourne Training Centre
8 Anderson Street Port Melbourne VIC 3207

 Parramatta Training Centre
Level 3, Suite 7/410 Church Street, Parramatta NSW 2150

Get in touch

  •  shortcoursesau.edu.au
  •  info@shortcoursesau.edu.au
  •  1300 74 74 30

Please Select a Training center Location

Victoria

Melbourne Training Center

Level 1, 350 Collins Street VIC 3000


Port Melbourne Training

8 Anderson Street VIC 3207

New South Wales

Sydney Training Center

Level 3, 330 Wattle Street, Ultimo NSW 2007


Parramatta Training Center

Level 3, Suite 7/410 Church Street Parramatta NSW 2150