Confidential student assistance
Support when you need it
Whether you need learning support, wellbeing assistance, accessibility adjustments or simply have questions about your course, our team is here to help.
Students are encouraged to seek support as early as possible so we can work together to provide the assistance they need.
Student assistance
How we support students
Support is available during enrolment and throughout your course.Learning support
- Learning and study support
- Course and assessment assistance
- Language, literacy and numeracy support
- Digital literacy support
Wellbeing and inclusion
- Wellbeing support and guidance
- Cultural support and inclusion
- A safe and respectful environment
- Referrals to external services
Accessibility and enrolment
- Accessibility and reasonable adjustments
- Flexible arrangements where appropriate
- Student Portal assistance
- Enrolment support
External assistance
Confidential support services
These independent services may help if you need support beyond your training.Lifeline
Free, confidential crisis support available 24 hours a day, seven days a week.
Beyond Blue
Mental health information, advice and support for anxiety, depression and wellbeing.
If you or someone else is in immediate danger, call emergency services on 000.
Student information
Useful resources
Student Handbook
Policies, responsibilities and student information
Student Portal
Access your enrolment and student account
Complaints and appeals
Review the complaints and appeals process
Diversity and inclusion
Learn about our inclusive approach
Contact and locations
Speak with our team or find a training centre
Request support
Send a confidential support request
Need help?
We are here to support you throughout your learner journey.