Short Course Australia continue to provide essential short courses during COVID-19 Restrictions. Read More

Short Course Australia continue to provide essential short courses during COVID-19 Restrictions. Read More


 

RSA Course Melbourne

Short Courses Australia offer classroom or live teleconferencing (ZOOM) accredited VCGLR Responsible Service of Alcohol (RSA) courses across Melbourne & regional Victoria. 

RSA COURSE MELBOURNE

Short Courses Australia provide daily training courses in Responsible Service of Alcohol (RSA).

Courses are delivered face to face in a classroom or you can participate in one of our daily sessions from your home, school or workplace via live teleconferencing, using ZOOM

Short Courses Australia is accredited by the Director of Victorian Commission for Gambling and Liquor Regulation (VCGLR), to deliver the Responsible Serving of Alcohol (RSA) course in Victoria.

It is a requirement that anyone working within a licensed alcohol-serving venue in Victoria holds a VCGLR RSA certificate.

The 4-hour course provides training in how to provide responsible service of alcohol and includes:

  • legal requirements of the sale and service of alcohol;
  • harm minimisation and duty of care,
  • anticipating problems and managing patrons,
  • assess and monitor the levels of intoxication of patrons,
  • advise patrons on standard drinks and the effects of alcohol.
  • the question of who is responsible for RSA;
  • facts about alcohol;
  • improving the atmosphere of your workplace;
  • handling difficult customers.

For more information you can visit the VCGLR RSA frequently asked questions page. This page includes information about RSA requirements and the validity of interstate certificates.

Participants are required to bring proof of identification documents, such as a passport or driver’s licence on the day of training.

RSA MELBOURNE TRAINING DELIVERY OPTIONS

Participants can select one of two training options:

  1. Select Book Now below and attend our training centre at Suite 6, Level 6, 350 Collins Street, Melbourne on the date and time selected, or;
  2. Or participate in the same session from your home via live teleconferencing, with ZOOM.

To book a ZOOM training session please contact Short Courses Australia on 1300 747 430 or email info@shortcoursesau.edu.au. If you choose ZOOM then we will send you an invitation to your email address to attend one of the below listed sessions and explain the learning and assessment process, including instructions on how to join the live teleconferencing session. 

BOOK NOW

The cost of the Classroom Based or ZOOM delivered Responsible Service of Alcohol (RSA) course in Melbourne, Victoria is $50.00 per person. This price includes the VCGLR Certificate.

  Online Sessions




Our Staff

Customer Reviews

  • 10 July 2020

      "Well run course, good content, well priced and I got my certificate!"

    -  Richard Beaumont

  • 08 July 2020

      "good communication, very patient to answer all questions in professional way."

    -  JIANMIN

  • 05 July 2020

      "Lecturer was full of knowledge, and it was great to be able to complete this at home via Zoom!"

    -  Michaela Davison

  • 03 July 2020

      "Excellent course conducted in an informative and detailed manner. Huge thank you to Sam, his knowledge and expertise was exceptional."

    -  Amber Duggan

  • 02 July 2020

    -  Costanzo Puppa

  • 29 June 2020

    -  Brian Cammerman

  • 28 June 2020

      "I had to schedule training for my Manager and the team at Short Courses Australia were fantastic to deal with. They made resceduling date changes a breeze and were always super friendly any questions I queries I had. My Manager found the course informative and correctly paced for the content. The course trainer for the New Entrant Liqour Licence training, Sam has a fantastic depth of knowledge. Many thanks Jade and team at Short Courses Australia! Highly recommened."

    -  Kathy Barrett

  • 28 June 2020

      "Last week saw me undertaking my New Entrant Liquor License Training and from beginning to end, it was packed full of information and some helpful tricks that we can use in the future. The trainer Jonathon Ainscough was thorough yet found ways to ensure that all information was relevant and delivered in such a way that everyone was kept engaged. Highly recommended."

    -  Rob Mod

  • 24 June 2020

    -  Vikki Xu

  • 17 June 2020

    -  miles brooks

  • 12 June 2020

      "I did a zoom short course for new entrant training. Very professional, I understood everything and the instructor was friendly and very helpful. Highly recommend 10/10"

    -  Manju Yadav

  • 12 June 2020

      "I recently completed some online training courses and it was fantastic! Very knowledgeable and passionate trainers which made the learning engaging and interesting. The online training delivered via Zoom was easy to complete. I highly recommended Short Courses Australia!"

    -  Jade

  • 11 June 2020

      "The teacher was amazing and had excellent engaging skills. Would recommend this place for short courses."

    -  Ridhima Sharma

  • 11 June 2020

      "The website was easy to navigate, and got what I needed really quickly. they have many available slot time to choose from and tutor super efficient and professional. I took the RSA and new entrant training online, the whole process was seamless and easy. I would highly recommend others to apply at Short Courses Australia!"

    -  Jasmine Lee

  • 11 June 2020

    -  Sally Palmer

  • 10 June 2020

      "All my questions were answered and the diverse group of people attending enabled me to learn more than expected."

    -  Yvette Karslake

  • 10 June 2020

    -  Maria Josť da Silva

  • 10 June 2020

      "Easy online access and informed tutors. Can recommend for businesses and individuals alike."

    -  Wonderground Cabaret & Burlesque

  • 10 June 2020

    -  Carlo Gulle

  • 10 June 2020

      "Did both NET and RSA via SCA both well run and focused on the important stuff ... special call out to Jade for all her help as well"

    -  david peters

  • 10 June 2020

    -  Gurpreet Kaur

  • 11 May 2020

      "Just finished my New Entrant Training with SCA and it was great. I had it with Zoom class and our trainer was very knowledgeable and attentive. Found it very helpful with future liquor license application as well. Highly recommend."

    -  Tan Tran

  • 07 May 2020

      "I understand the modifications to the course were needed due to Covid but i felt it was a little haphazard in how the information was presented. Jumped around a little bit. As it was a refresher course it did not affect me, may have been difficult for a new learner. Presenter was engaging. Enrolment was super simple and reception staff lovely."

    -  Nicole Tanner

  • 05 May 2020

      "Staff is very helping and friendly. I would reccomend everyone to do their short courses from that centre as it's the best in study and cheap in price, i've ever seen."

    -  nav 3949

  • 05 May 2020

      "I did my first aid course there. Amazing teacher which new his subject and was very helpful. Super communication pre course and post course."

    -  fanny Bourreau

  • 05 May 2020

    -  Leigh Mcadam

  • 05 May 2020

      "Very good course, and very good teacher."

    -  Jin Guo

  • 05 May 2020

    -  Romeo Jones Sibug Jr

  • 17 April 2020

      "My expectations of this course were completely surpassed. Sam was a good teacher and his wealth of knowledge was invaluable."

    -  Jenny Polack

  • 15 April 2020

    -  Helen Saykao

  • 15 April 2020

      "The gentleman was very friendly and well informed on the topic, all of the learnings included were relevant with real life examples! Short, sharp and to the point."

    -  Jessica Perry

  • 14 April 2020

      "Great course and very informative, you definitely take away a lot more than expected. I found it very in-depth and interesting compared to the courses I?d completed in NSW previously many years ago."

    -  Georgia Maccan

  • 14 April 2020

    -  Texdarby

  • 14 April 2020

      "The tutor was very professional and explained everything about the course and made sure we understood our responsibilities under RSA. Very clear n time efficiently."

    -  Debbie Rapana

  • 14 April 2020

    -  Peter Johns

  • 14 April 2020

      "I did my RSA training here and it was a great experience for me. The class was very informative and I learned a lot of things which is needed to further my career. Thanks! Highly recommended!"

    -  Genes Mark Jabines

  • 14 April 2020

      "I recently completed the New Entrant course with Sam Boehm. The course was great and included some great discussion. I learnt a lot from the course. The trainer was particularly good and had a lot of knowledge which he was happy to share."

    -  Stephanie Deveson

  • 14 April 2020

      "I recommend it, in a very short time, very accessible, clearly stated information."

    -  Marina Vorobiova

  • 19 March 2020

      "SCA is the best training centre. I like the way Mr. Scott teach. Thank you for the knowledge you provide"

    -  Sharvin Selvarajan

  • 19 March 2020

    -  Wachiraya Srisombat

  • 19 March 2020

      "I took the Food Safety Handlers (FSH) course a couple days ago, It was so amazing. Lecturer got a lot of knowledge about FSH and know well how to teach others in a fun way. It cost only $50 with this High-quality course. I picked to take a course there since I took RSA course here before and satisfied with everything. After finished the course, I got a certificate on the day after via Email."

    -  Kawin Prukwattanasiri

  • 19 March 2020

    -  Xan Harreman

  • 09 March 2020

      "Cheapest RSA course I had found in Melbourne and I was able to book this for an appointment the following day! Class was well orchestrated and educational - book your course with Short Courses Australia!"

    -  Matt McColl

  • 09 March 2020

    -  Anna Carolina GouvÍa Saldanha

  • 28 February 2020

      "Great course, well laid out. Thank you"

    -  Solicitor Purchaser

  • 27 February 2020

      "A very positive experience. The staff I sent were truely well educated and had nothing but to give the highest regards for the staff that taught them . It was to the point with the correct information needed to pass the test. This is a very valauable course which was executed well by short courses . I shall be sending more staff to do this . Tom"

    -  tom brockbank

  • 25 February 2020

      "Did my RSA here. Engaging and well carried out. Got my certificate right after the course as well. Would recommend :)"

    -  ANNABEL FUNG

  • 08 February 2020

      "Very small class."

    -  Dave Sherwin

  • 18 December 2019

      "I?ve learned so many things about RSA. I am now completely aware about the role in responsible service of alcohol. Sam gave us detailed information about the course. I am now ready and confident in handling/dealing customers in any situation. I will keep in mind the RSA principles. Thank you also to Jade who patiently entertains all my queries before I enrolled in SCA."

    -  Liz MCN

  • 18 December 2019

      "The course was really well explained and easy to follow. The trainer, Kate, used good examples to help understand certain areas of the RSA and kept us engaged by asking us questions throughout the course."

    -  Ava Wolf