Grievance Handling

Grievance Handling

If you feel as though you have been unjustly treated or that a member of our staff, student community or other affiliates have in any way acted in a manner that is beyond our code of conduct then you may seek to have this reviewed and actioned by our administration.

Reasons for a grievance may include:

  • A situation where you feel an assessment's outcome has been incorrectly marked or graded;

  • Any form of harassment, rude, or morally unfitting behaviour from our staff, learner community and other affiliates;

  • Unfair treatment from a member of our training community.

We welcome complaints and appeals and promote the importance of actioning concerns in a timely manner.

More information relating to grievance handling can be found in our Student Handbook.

Methods for Reporting

Contact the compliance officer of Short Courses Australia on 1300 747 430.